Consultation – Our customized training service begins with a consultation. We will meet with you to discuss your training needs, develop a profile of the training audience, and define the desired results.

Assessment – Training needs assessments are critical in helping your organization define the gap between your current and desired individual and organizational performance. An assessment will help you identify key areas of need and will help determine the type of training that is relevant for your employees to do their jobs and the skills they will need to reach your long-term goals. These findings can be used to develop your training plans or tie into your employee development process.

Planning & Design – Following the Assessment phase, determine the course structure, media, and methods. The course syllabus and materials will be designed to meet the stated learning objectives.

Implementation – Once you have reviewed and approved the course material, training begins. Training may be customized as a single session or as a series of sessions over a longer period of time.

Evaluation – We evaluate the performance of all of our training programs. Course participants are asked to submit a course evaluation, which we review and evaluate against benchmarks and desired outcomes.